Terms of Service
Last Updated: July 2026
These Terms of Service (“Terms”) govern your use of dtwirelessshop.com (the “Website”) and your purchase of products from DT Wireless Shop (“we,” “us,” or “our”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.
Website Use
You may use our Website for lawful purposes only, including browsing products, placing orders, and contacting customer support. You agree not to:
- Use the Website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to our systems, data, or customer accounts
- Interfere with the proper functioning of the Website, including introducing viruses or malicious code
- Scrape, copy, or redistribute content from our Website without permission
- Use automated tools to place orders or access the Website in a manner that disrupts service
We reserve the right to suspend or terminate access to the Website for any violation of these Terms.
Product Descriptions & Availability
We strive to provide accurate product descriptions, specifications, and images for all gaming PCs and components on our Website. However, we do not warrant that product descriptions, pricing, or other content is entirely accurate, complete, or current. Products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time. Colors and finishes may vary slightly from what appears on your screen due to monitor differences.
Pricing & Payment
- All prices are listed in U.S. Dollars (USD)
- Prices are subject to change without notice
- The price displayed at checkout is the price you will be charged
- We accept major credit cards (Visa, Mastercard, American Express, Discover) and PayPal
- Payment must be received in full before an order is processed and shipped
- Taxes, if applicable, are calculated at checkout
Order Acceptance & Cancellation
When you place an order, you receive an order confirmation email. This email confirms that we have received your order, not that it has been accepted. We reserve the right to accept or decline any order at our discretion. If we decline an order, we will notify you and issue a full refund.
You may request to cancel an order before it has been dispatched. To request a cancellation, contact us immediately at info@dtwirelessshop.com or +1 (408) 286-0778. Once an order has been dispatched, it cannot be cancelled and must be processed as a return under our Return & Refund Policy.
Custom & Prebuilt Gaming PCs
DT Wireless Shop offers both prebuilt gaming PCs and custom-configured options. For custom or configured builds:
- Component selections are subject to availability at the time of assembly
- If a selected component becomes unavailable, we will contact you to discuss alternatives
- Assembly and testing may add additional handling time before shipping
- Custom configurations are built to your specifications and may have different return eligibility — see our Return & Refund Policy for details
Product Compatibility
While we carefully select components for our gaming PCs, we cannot guarantee compatibility with every third-party peripheral, software application, or future hardware upgrade. If you have questions about compatibility with specific games, monitors, or accessories, please contact us before purchasing at info@dtwirelessshop.com.
Customer Installation Responsibility
For customers who purchase individual components or choose to modify their gaming PC after delivery:
- You are responsible for proper installation of any components you add or replace
- Improper installation may void manufacturer warranties and our return eligibility
- We are not liable for damage caused by improper installation, overclocking, or modifications made after purchase
- If you are unsure about installation, we recommend consulting a qualified technician
Software & Licence Terms
Software included with or purchased alongside our gaming PCs is subject to the respective software manufacturer’s licence terms. Operating systems, drivers, and bundled software are licensed to you by their publishers, not by DT Wireless Shop. You are responsible for complying with all applicable software licence agreements. Software licences and digital products are non-returnable once activated — see our Return & Refund Policy for details.
Warranty Limitations
Products sold through our Website may be covered by manufacturer warranties. Warranty terms, duration, and coverage vary by product and manufacturer. DT Wireless Shop does not provide its own separate warranty beyond what is offered by the product manufacturer. For warranty claims, please contact us at info@dtwirelessshop.com and we will help direct you to the appropriate manufacturer warranty process.
Intellectual Property
All content on dtwirelessshop.com, including text, graphics, logos, images, product descriptions, and design elements, is the property of DT Wireless Shop or its content providers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, DT Wireless Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or any products purchased through it. Our total liability for any claim arising from your use of the Website or purchase of products shall not exceed the amount you paid for the product(s) in question.
We are not liable for downtime, service interruptions, or errors in the Website caused by factors beyond our control, including but not limited to internet outages, carrier delays, or force majeure events.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in Santa Clara County, California.
Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: info@dtwirelessshop.com
- Phone: +1 (408) 286-0778
- Address: 422 E Santa Clara St, San Jose, CA 95113
Business Hours
All times are in Pacific Time (PT)